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FAQ

Questions traders ask.

Getting started

What is NexTick360?
A futures trading platform for Windows: charts, footprint, DOM, chart trading and ATM brackets, with your limits, your prop firm's rules, a coach and your journal built in. It runs on your own broker account. See the platform
Do I need to change brokers?
No. NexTick360 connects to the account you already have, through Rithmic, CQG or TradeStation: the connections behind most US futures brokers and many prop firms. Find your broker or prop firm
What does setting up involve?
Install the app, sign in, add your broker login in Settings › Connections, and open a chart. Your workspaces, indicators and ATMs are yours to set up from there. How it works
Can I try it free?
Yes. 14 days of Order Flow, everything in it, with no card. Afterwards the Free plan keeps live charts on your own data. See the plans

Brokers and data

Which brokers does it work with?
Any broker that offers a Rithmic, CQG or TradeStation login. Data and orders are separate connections, so you can chart one feed and trade through another. All brokers and prop firms
Does it work with my prop firm?
Prop firms connect through Rithmic, with the login your firm gives you. Each firm decides which platforms it allows, so check your firm's list before you start an evaluation.
Where does my market data come from, and where does it go?
From your own broker account. It stays on your PC: kept there, encrypted, so charts open fast and work while the market is closed, and never sent to us or anyone else.
Do I pay for market data?
Exchange data fees are between you and your broker. NexTick360 doesn't charge for data.
What can I trade?
CME futures and their micros: equity indexes, energy, metals, rates, currencies and agriculture. What you can see and trade depends on what your broker account is enabled for.

Orders and safety

Does NexTick360 place trades for me?
Never on its own. Every order comes from you, or from an ATM bracket or guardrail you set up yourself. The coach and Nic, the AI coach, only speak: they can't place, change or cancel an order.
What happens if my connection drops?
Your orders keep working at your broker. When NexTick360 reconnects, it checks every order and position against what your broker reports; the broker is always the truth.
Can it stop me from trading past my limits?
Only the way you set it. Guardrails lock at the limits you choose; without them, the HUD and the coach warn you. Intelligence

Privacy

How are my broker logins kept?
Encrypted on your PC with Windows' own protection, readable only by your Windows account. They're never sent to us.
What goes to the cloud?
Your journal: trades, notes, tags, your screenshots and each trade's numbers, so the web journal, your phone and every PC you use show the same history. Never your market data.
Can I get my data out?
Yes. You can export your journal whenever you want.

Plans

What does it cost?
Free keeps live charts on your own data. Trader is $49 a month and Order Flow $89, less when paid yearly. Pricing
What do Founders get?
Everyone on the waitlist or in the beta keeps 25% off the yearly price for as long as they stay subscribed.
Can I cancel any time?
Yes. Your plan runs to the end of the period you paid for, then you're on Free. No cancellation fee.

Technical

What do I need to run it?
Windows 10 or 11, 64-bit. There's no Mac version. Workspaces span as many monitors as you have.
Is there a phone app?
Not yet. Your journal works in any browser, on phones and tablets too. A phone app comes later.
Do you support crypto or spot forex?
No. NexTick360 is built for CME futures. If you trade crypto or spot forex, it isn't the tool for you, and we'd rather say so.

Still have a question?

Ask us. Founders get 25% off the yearly price for as long as they stay. No card, no spam.